Terms And Conditions

PARTICPANT’S AGREEMENT

By booking a tour with Wellness Bhutan, you hereby agree to the following terms and conditions.

The tour price includes accommodation, guide, driver, meals, transportation within Bhutan. The tour price does not include flight cost. If you cancel before 30 days to the date of your trip you will receive a 50% refund. If you cancel less than 30 days before your trip, you will not receive any refund. To assure fairness to all, no exceptions can be made for any reason, including illness, inability to travel, State Department warnings, or fear of terrorism. No refunds will be made for used tour features. All cancellations must be in writing and received by us by the deadline above.

Responsibility/Liabilities: We act only in the capacity of agent for the suppliers of the travel services named in the Itinerary or otherwise providing services or goods in connection with the tour (the Suppliers”), such as airlines, hotels, sight seeing tour operators, bus lines, car rental companies, and providers of entertainment. We assume no responsibility for any personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be occasioned either by reason (1) any act or omission of any of the Suppliers (2) any matter beyond our exclusive control including but not limited to a delay or cancellation of a flight that causes you to miss any portion of the Tour.

We have no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel. For information concerning possible dangers at destinations, we recommend contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or www.travel.state.gov, and click on “Travel Warnings.” For medical information, we recommend contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel.

You assume full and complete responsibility for checking and verifying all passport and visa requirements of the destinations and for complying with all laws of the country in the Itinerary. You are also responsible for respecting the authority and following the directions of the tour guide during a Tour.

We may exclude you from participating in all or any part of the tour if, in our sole discretion, your condition or behavior renders you unfit for the tour or unfit for continuation once the tour has begun. Unfitness may include, without limitation, any behavior that, regardless of its cause, is inappropriate or offensive or interferes with the delivery of tour services, or may constitute a hazard or embarrassment. In such case, our liability shall be strictly limited to a refund of the recoverable cost of any unused portion of the tour.

We are not responsible for the behavior of other tour participants toward you. Should you decide not to participate in certain parts of the tour, no refunds will be made for those unused parts.

You must be 18 or over to participate in the tour. You agree to release us from liability for any matter for which we disclaim liability under this Agreement.

You agree to indemnify and hold us harmless from and against our liability to third parties arising out of your or your companions’ actions or omissions.

Any dispute related to the tour shall be governed by US law without regard to conflict of laws principles. The federal or state courts in The United States of America shall be the exclusive forum for any lawsuit related to the tour, and you consent to the personal jurisdiction by said courts.

You agree to present any claims against us within 30 days after the tour ends and to file within one year of the incident, and you acknowledge that this expressly limits the applicable statute of limitations to one year. You agree to grant us (and third parties with whom we may engage in joint marketing) a worldwide, royalty-free, fully paid up license to use your photographic, video, or digital likeness solely for our promotional and/or commercial purposes. Facsimile transmission of any signed document shall be deemed delivery of an original. At our request, you shall promptly provide an original document as well. If there are any conflicts between this Participant Agreement, the Reservation Form, and the Itinerary, this Participant Agreement shall apply.

 

PRivacy Policy

Last Updated: April 8, 2025

1. INTRODUCTION

Welcome to Wellness Bhutan. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our wellness journeys.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. INFORMATION WE COLLECT

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

  • Register for our wellness journeys

  • Express interest in obtaining information about our services

  • Participate in activities on our website

  • Contact us with inquiries or feedback

This information may include:

  • Name, email address, phone number, and mailing address

  • Billing information and payment details

  • Travel preferences and requirements

  • Health information relevant to your journey

  • Passport information for visa processing

  • Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages you visit

  • Time and date of your visit

  • Time spent on those pages

  • Other diagnostic data

We may also use cookies and similar tracking technologies to access or store information.

3. HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services

  • Process and complete transactions

  • Facilitate your visa application to Bhutan

  • Arrange your journey details with local partners

  • Respond to your inquiries and fulfill your requests

  • Send administrative information

  • Send marketing and promotional communications (with your consent)

  • Improve our website and services

  • Monitor usage and analyze trends

  • Protect against malicious, deceptive, or illegal activity

4. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

  • Service providers and business partners who help us provide our services

  • Bhutanese authorities for visa processing and travel permissions

  • Local partners in Bhutan necessary for fulfilling your journey

  • Legal and regulatory authorities, when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to—and maintained on—computers located outside your state, province, country, or other governmental jurisdiction where privacy laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your submission of such information represents your agreement to that transfer.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access the information we have about you

  • Right to rectify or update your personal information

  • Right to erasure (the "right to be forgotten")

  • Right to restrict processing of your personal information

  • Right to data portability

  • Right to object to processing of your information

  • Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information promptly.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. UPDATES TO THIS PRIVACY POLICY

We may update our privacy policy from time to time.